We welcome all qualifying returns for return only within 14 days from date of purchase. If you would like another size - we do encourage you to purchase the new size you would like and we would happily REFUND your payment once we receive your return and include your new order number if you can :)
Non quailfying items - smells of smoke, has stains, animal hair, has been washed/worn, or damaged will NOT qualify. Items must be in its original condition with tags attached. If your items do not qualify for return you will need to make arrangements for it to be returned to you. If arrangements are not made - after 30 days the items will go to a local clothing bank to help cloth those less fortunate.
Once we receive returns they will be processed within 3 business days and at this time you will be issued a refund that will go back on your credit card. Original Shipping fees are "non-refundable".
If you need to make any changes to your order, please email us at firstname.lastname@example.org. immediately after making your purchase. We are open Tuesday-Saturday from 10:00 AM-5:00 pm CST and closed on Holidays. Once your order has been processed, we will do our best to modify the contents of your order but once it is on the shipping dock in containers we may not be able to. We apologize for any inconvenience and will do our best to assist you. Orders may not be cancelled.
Clearance Items (SALE SECTION included) are marked at/or below cost! They are AMAZING deals on items that we only have a few left of and we are making room for new GOODIES - due to this - they are a FINAL SALE.
Defective Items OR Problems with Shipment
PLEASE inspect ALL items as soon as they arrive. All damages and any problems need to be reported within 2 days of arriving by email @email@example.com. We will happily get you taken care of and apolgize if this happens! We do our very best to inspect each and every item before leaving our facility. Please do not use scissors when opening the packages :)
Please keep in mind if the item that you purchased is HAND WASH ONLY, PLEASE----- DO NOT wash in any type of machine. The delicate cycle or hand wash machines are not always guaranteed; sometimes items tend to shrink or bleed. Hand wash in your sink or tub with a delicate detergent. Please see tags for instructions on how to properly take care of your item because we know you LOVE them as much as WE DO :)
Lastly, We want ALL of our customers to be happy with their purchase. We truly care about our customers and CUSTOMER SERVICE! Please email us with any additional concerns that you may have! firstname.lastname@example.org
We THANK YOU for shopping The Southern Drawl Boutique
Cecily Williams and The Accents
Please send returns to:
Southern Drawl Boutique
141 W Main Street
Durant, Ok 74701